China’s coronavirus public-relations war is backfiring in the West

China’s coronavirus public-relations war is backfiring in the West


One month later, that campaign has yielded mixed results. In many cases, it has outright backfired.

In Britain, a parliamentary committee on foreign relations urged the government to fight a surge in Chinese disinformation. Officials in Germany and at least one U.S. state — Wisconsin — exposed quiet outreach attempts from Chinese officials hoping to persuade them to publicly praise China.

In Spain, the Czech Republic and the Netherlands, governments announced recalls of Chinese masks and testing kits after large batches were found to be defective, undercutting what China sought to portray as goodwill gestures. In Nigeria, the country’s professional medical association slammed a government decision to invite a team of Chinese doctors, going as far as claiming that they might carry the disease with them.

And on Twitter, Chinese diplomats have not only spread China’s message but gone on the counterattack. They publicly feuded with the Brazilian president’s son and his education minister, who accused Beijing of seeking “world domination” by controlling protective-equipment supplies. They tangled with Iran’s Health Ministry spokesman, who questioned the accuracy of Chinese epidemic data, and lashed out at a Sri Lankan businessman who criticized China’s epidemic response.

The wave of skepticism, sometimes from nations friendly toward China, underscores the size of the challenge facing foreign policymakers in Beijing as they look toward the post-pandemic global landscape. While governments from Washington to Brussels have been faulted for mismanaging the crisis or failing to galvanize an international response, China’s standing has taken a hit precisely at a moment when the country was positioning itself as an up-and-coming leader in world affairs.

“They know when the dust settles and people turn their eye toward whether Beijing was responsible, it’s going to be a very difficult situation,” said Nadège Rolland, a senior fellow at the National Bureau of Asian Research, who described China’s globe-spanning, hard-sell campaign in recent weeks as public relations “on steroids.”

“They’re trying to get ahead of that narrative” of blame, Rolland added. “It’s as much out of fear as it is confidence.”

Chinese officials have appeared frustrated by the emerging backlash to what they say is simply altruism. Foreign Ministry spokeswoman Hua Chunying said this month that China was not using coronavirus diplomacy to burnish its image or extend its influence over countries. Chinese officials have also pledged to immediately crack down on shoddy medical equipment.

“We would like to share China’s good practices and experience with other countries, but we will not turn it into any kind of geopolitical weapon or tool,” Hua said. “Leadership is not gained by boasting or jostling.”

To be certain, many countries with growing investment ties with China, particularly across Southeast Asia, have responded positively. In Serbia, a billboard reading “Thank You, Big Brother Xi” went up in the streets of Belgrade. Italian Foreign Minister Luigi Di Maio, a member of the Euroskeptic Five Star Movement, uploaded a Facebook video showing him receiving shipments of Chinese medical equipment.

He said the Chinese aid validated his party’s decision to distance itself from the European Union.

“Joining China’s Belt and Road Initiative saved Italian lives,” Di Maio declared, referring to Xi’s signature policy to expand Beijing’s influence through infrastructure and loan programs, in comments widely reported in Chinese state media.

In several African countries, China’s reputation was bolstered by speedy donations made by Jack Ma, the billionaire co-founder of Chinese tech behemoth Alibaba.

“China led a master class in modern public diplomacy with its medical donations, leveraging a vast propaganda network that it built in Africa over the past 10 to 15 years,” said Eric Olander, co-founder of the China Africa Project.

Losing momentum

China started to lose momentum in the “donation diplomacy” narrative after reports emerged that the quality of the masks may have been suspect, Olander added. But in the early weeks, the Chinese aid was “warmly received by the governing elites,” he said. “People were impressed.”

In many Western countries, it has not been so much China’s medical assistance that has drawn consternation, but rather Beijing’s departure from its traditional diplomacy into the realm of disinformation that had rarely been seen from China before the coronavirus emerged in Wuhan in late 2019.

Last month, when Foreign Ministry spokesman Zhao Lijian and other diplomats questioned whether the virus was brought to China by U.S. military personnel, it provoked a furious response from Washington. A disinformation watchdog agency of the European Union rejected the Chinese officials’ conspiracy theory.

After Chinese state media widely reported that a renowned Italian researcher had said the coronavirus may have originated in Italy, not Wuhan, the nephrologist Giuseppe Remuzzi spoke to Italian daily il Foglio to correct the record, saying his words had been distorted for propaganda purposes.

Zhiqun Zhu, chair of international relations at Bucknell University and author of the book “China’s New Diplomacy,” said the coronavirus has sharpened a long-standing debate within Chinese diplomatic circles: Should China wage an all-out “discourse” war to beat back critics like Trump administration officials and assert its prerogatives as a world power? Or should it present a more humble, less confrontational face?

“There is no consensus in diplomatic establishment circles,” Zhu said. “Surely some diplomats know that outside, the world blames China, that the propaganda projecting China as its savior is counterproductive. But right now, the leadership also wants to boost nationalism at home.”

No room for ‘gloating’

Zhu said more traditional-minded Chinese diplomats, including the long-serving ambassador to Washington, Cui Tiankai, have sought to tamp down the spread of fringe theories and the bureaucracy’s most combative impulses. In a couched essay in the Communist Party’s flagship newspaper this month, another senior official, former vice foreign minister Fu Ying, said Chinese diplomats should uphold “the spirit of humility and tolerance, and adhere to communication, learning, and openness.”

Chinese intellectuals have also worried about their country’s deteriorating image under the current diplomatic tack. A drumbeat has grown from conservative politicians in both the United States and Britain to demand economic reparations from China, although it’s not clear whether such an effort would succeed in international court.

In a series of widely distributed essays, leading economist Hua Sheng warned China against spreading conspiracy theories about the origins of the virus or “gloating” when other countries were still struggling to overcome the pandemic. He urged China to have the courage to conduct an accounting of what went wrong in Wuhan.

“Some people say if we investigate our country’s culpability, we would be giving evidence to outsiders and give them a tool to hurt our national interests,” Hua wrote. “I must say, it’s precisely the opposite.”

Lucrezia Poggetti, a researcher at the Mercator Institute for China Studies in Berlin, said China’s internal dynamics and the emphasis on saving face for the domestic population meant it was highly unlikely that the government would thoroughly admit fault or show weakness on the international stage.

But even if Chinese diplomats successfully manage the near-term public relations crisis, they might struggle to counter the longer-term trends already set in motion by the pandemic. As an example, Poggetti said, European countries — including France, Germany and Britain — and the United States and Japan are reassessing their dependence on China for critical health and national security-related supplies.

“There will be a reckoning after the pandemic ends,” she said.



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